A New Whole Brain Customer Experience
Reposted article from https://www.spencerstuart.com/research-and-insight/whole-brain-marketing
Author Sid McGrath, Chief Strategy Officer, Karmarama, discusses the importance of customer experience for brands.
If you want to design the marketing strategy for your business, you should first start to analyse where you will play. What does it mean? It means that your product/service will be associated by consumers/buyers with other alternatives they have on the market (maybe no alternative exists which means that you creating a new category also referred as a blue ocean).
Reposted article from https://www.spencerstuart.com/research-and-insight/whole-brain-marketing
Author Sid McGrath, Chief Strategy Officer, Karmarama, discusses the importance of customer experience for brands.
In this new era where everything is accelerated by technological changes, Marketers are also deeply impacted. They can't stand still. They definitely have to reconsidered their job, their approach and finally their profession, Now. What should they do? How should they do that? While there is not one answer to this question, I use the label Smart Creative Marketers for defining what a future Marketer is! But what does it really mean, let me tell you.